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Solved! Go to Solution.
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Guzie,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC
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I am having the same pinkish issue. I am unable to clear it by removing the batteries.
Caesar
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Caesarz,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC
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same problem
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Same answer. See the message above yours.
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Color on one camera is pinkish. Taking batteries out does not fix it. Please help. Thanks.
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CONTACT SUPPORT.
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Shawnboytx,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC
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I don't understand if there is a lot of people having the pinkish recordings happening to their cameras that you just don't post how to fix the problem instead of having them privately message you. sure would help a lot of other folks if the answer was just posted
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You didn't quote the whole answer which is to contact support and mayb e also send a PM to JamesC. As has been stated many, many, many times here, it's a hardware issue that can only be resolved by replacing the camera. The only way to get a camera replaced is to contact support.
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brianfitzgerald,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC
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Your help is in the post right above yours.
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Thanks. I did just that and they were extremely helpful and are sending out a replacement unit today. Great customer service!
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