Color v B&W

[PeterP]

Just set up and whilst one is beaut colour the other two are B&W ?. What have I done wrong.

[DaneA]

Hi PeterP,

Let me inform you that as per our data center, it shows that the firmware of all your Arlo cameras are not on the latest version.  I suggest that you update its firmware.  Kindly check these links below as reference guide:

What do I need to know about Arlo camera firmware updates?

How can I trigger my Arlo system to update its firmware?

Furthermore, about your concern on your 2 cameras that displays black & white, is there sufficient lighting on where they are deployed?

Let me know if you have already updated the firmware of your Arlo cameras and if same problem occurs.  I will be looking forward to your response.

Regards,

DaneA

Arlo Team

[Kune]

My arlo camera just is now streaming b&w, why is that?

[Schorschi]

It's dark?

[TomMac]

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Kune wrote:
My arlo camera just is now streaming b&w, why is that?

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the cameras sense the light level and automaticly switch over to B/W if light levels fall below a certain point