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ChickenSqueeze
Follower
Follower

I registered a country where there are no subscription plans apart from Basic. Subsequently I have changed countries to a supported one but do not see any options to change the original country-of-registration.

 

Is this possible at all?

 

 

2 REPLIES 2
TomMac
Guru Guru
Guru

Not directly, you may have to go thru Netgear Support

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JamesC
Community Manager
Community Manager

ChickenSqueeze,

 

This can be done by removing your Arlo devices from the original account and then creating a new account (using a new email address) in the new country. After you complete setup, you will be able to see subscription options for your current country.

 

JamesC