Arlo|Smart Home Security|Wireless HD Security Cameras

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Nacked_Chef
Aspirant
Aspirant

I have completetly the same issue and the same experience of support service!!!
Having issues for the last 4 days, have addresed it to support 3 days ago, still no response. Arlo service is completely useless at the moment and this is absolutely frustrating!!!

5 REPLIES 5
JamesC
Community Manager
Community Manager

Nacked_Chef,

 

What issue are you experiencing? If you could provide the case number to me in a private message that you have open with support I could further investigate the issue.

 

JamesC

Atz
Aspirant
Aspirant
Same here, i keep getting that arlo is unavailable.
JamesC
Community Manager
Community Manager

Atz,

 

Do you see this error message on both mobile app and web client? Have you always had this error message or did it just start recently?

 

JamesC

 

Atz
Aspirant
Aspirant

Hi,

 

Never had this before. It started about a week ago. I get it both on mobile app and web browser but on the web browser after a few reloads it appears to solve itself. 

 

Regards,

ATZ

Nacked_Chef
Aspirant
Aspirant

JamesC, 

 

I've replied to you in PM