Arlo|Smart Home Security|Wireless HD Security Cameras
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Can't View Live On Web Browser

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Guide
Guide

unable to load plugin 'influxis', url: 'flowplayer/flowplayer.rtmp-3.2.13.swf'

 

Any ideas please? Get this when I try to watch Live on my PC

Model: VMC4030 | Arlo Pro Wire-Free Camera
Master Master
Master

Which browser? Do you have Flash enabled? Don't ask me why it still needs Flash

Guide
Guide

I use Firefox.

It's alway worked.

It's also not alarming when you walk in front of it

 

 

Guru Guru
Guru

That appears to be an issue with Flowplayer which isn't Adobe Flash. I don't know that Arlo supports that so you need to work with Flowplayer support. Reinstalling Flowplayer may help.

 

We need a lot more information about not working when you walk in front of the camera. Is it even armed? What mode are you using? Have you rebooted the base?

Guide
Guide

All recording again - I've not changed anything???!!!???

 

Live view looking for Flowplayer?

Strill not working on PC. Windows 7.

It used to use Abode, I think.

How do I tell Arlo to use Abode please?

 

Cheers,

Kev

 

Guide
Guide

My camera firmware is 1.3.314

I don't have 'Update' option in 'Device Info'

 

Guru Guru
Guru

@r2kev wrote:

It used to use Abode, I think.

How do I tell Arlo to use Abode please?


You may need to uninstall Flowplayer and install Flash from adobe.com.

Guide
Guide

I've done a system restore and everything back working.

Thanks for your help.

Cheers,

Kev

Aspirant
Aspirant

Having same issue. Only happpens while using FireFox. Does not with Edge. After you click on the camera again, it starts working. Windows 10, latest version.

 

Thanks

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Guide
Guide

Mines back working normally. Must have been a software update clash.