Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification by Oct 31st, 2020 to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Had to do manual reset for Arlo system to work with Verizon SmartHub. Now won't detect cameras

Reply
Discussion stats
  • 2 Replies
  • 790 Views
  • 1 Like
  • 2 In Conversation
Highlighted
Aspirant
Aspirant

I had to do a manual reset to get the system to work with a Verizon SmartHub. That part went fine and the system connects through theEthernet cable on the Smarthub, but now won't detect the cameras. I have tried to manually sync them and all the lights blink as if it is going to work, but then the base unit indicator returns to solid amber. Suggestions?


Accepted Solutions
Highlighted
Guru Guru
Guru

If it's the base Camera LED that returns to solid amber, you need to claim your base. Try doing so by using Add Device on the Devices tab but if that fails you'll need to remove all devices in Settings, My Devices and start fresh, as if new.

View solution in original post


All Replies
Highlighted
Guru Guru
Guru

If it's the base Camera LED that returns to solid amber, you need to claim your base. Try doing so by using Add Device on the Devices tab but if that fails you'll need to remove all devices in Settings, My Devices and start fresh, as if new.

View solution in original post

Highlighted
Aspirant
Aspirant
That worked. Thank you.