Arlo|Smart Home Security|Wireless HD Security Cameras
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Re: Can't View Live On Web Browser

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Guide
Guide

unable to load plugin 'influxis', url: 'flowplayer/flowplayer.rtmp-3.2.13.swf'

 

Any ideas please? Get this when I try to watch Live on my PC

Model: VMC4030 | Arlo Pro Wire-Free Camera
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Master Master
Master

Which browser? Do you have Flash enabled? Don't ask me why it still needs Flash

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Guide
Guide

I use Firefox.

It's alway worked.

It's also not alarming when you walk in front of it

 

 

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Guru Guru
Guru

That appears to be an issue with Flowplayer which isn't Adobe Flash. I don't know that Arlo supports that so you need to work with Flowplayer support. Reinstalling Flowplayer may help.

 

We need a lot more information about not working when you walk in front of the camera. Is it even armed? What mode are you using? Have you rebooted the base?

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Guide
Guide

All recording again - I've not changed anything???!!!???

 

Live view looking for Flowplayer?

Strill not working on PC. Windows 7.

It used to use Abode, I think.

How do I tell Arlo to use Abode please?

 

Cheers,

Kev

 

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Guide
Guide

My camera firmware is 1.3.314

I don't have 'Update' option in 'Device Info'

 

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Guru Guru
Guru

@r2kev wrote:

It used to use Abode, I think.

How do I tell Arlo to use Abode please?


You may need to uninstall Flowplayer and install Flash from adobe.com.

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Guide
Guide

I've done a system restore and everything back working.

Thanks for your help.

Cheers,

Kev

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Aspirant
Aspirant

Having same issue. Only happpens while using FireFox. Does not with Edge. After you click on the camera again, it starts working. Windows 10, latest version.

 

Thanks

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Guide
Guide

Mines back working normally. Must have been a software update clash.