Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras stopped working

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Jake_S
Follower
Follower
After months of being active and working fine 3 of my cameras just stopped responding and the devices page kept saying "retrieving information" but wouldn't load anything. The cameras also seem unresponsive in the fact that they had new batteries installed and worked fine but then a week after showed a yellow light

Any help?
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jguerdat
Guru Guru
Guru

Try power cycling the base and maybe open and close the cameras' battery doors.  Any help?