Arlo|Smart Home Security|Wireless HD Security Cameras

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woseyjales
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Luminary

I just cannot understand this at all. All camera's work for a period of time, 2, 3, 4, 5.....7 days at a time sometimes, then all of a sudden, just like right now, I have 2 to 3 camera's offline. I haven't done a thing. I can go and move the base station slightly in one direction or another and pick up a camera that's offline, but that causes one that's online to go off line. This is absolutley 2.4ghz wifi related!!!

 

I have done everything!!! I've had this base station everywhere, in every possible position, it must be a bad base station, it has to be.

 

I get private messages from Netgear, but the bottom line is they've done absolutley nothing to help me out or look at my issue seriously!!!

 

Do you hear me Netgear???

32 REPLIES 32
woseyjales
Luminary
Luminary

I just went outside and saw one of my cameras red LED's lit up and it recoreded a clip of 16 seconds, came back in and this camera shows off line. This all happened in the time it took me to write this. What the heck is goin on???

woseyjales
Luminary
Luminary

Now 3 of my 5 camera's are offline!!!

woseyjales
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Now just 2 are offline!!! Haven't done a thing and mi wifi is perfect and all camera's when they go online, show full bars on the radar!!!

woseyjales
Luminary
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Still 2 cameras offline. I'm going to turn the base station now.

woseyjales
Luminary
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Before I could even turn the base station, got one camera that says request timed out. Clicked on it and the camera's back online!!!

woseyjales
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Just lost that camera!!!

woseyjales
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Stiil 2 cameras offline

woseyjales
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Turned base station, logged off and back on, same 2 cameras offline!!!

woseyjales
Luminary
Luminary

Moved base station again, got one of the offline cameras back online. One of the online cameras said request timed out, clicked on it and it is online, The last camera that was offline is still offline.

woseyjales
Luminary
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Now have 3 cameras offline. 2 the same and now another one.

woseyjales
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These camera are 20 feet or less and still 3 offline.

woseyjales
Luminary
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refreshed browser 3 still offline

woseyjales
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Tried to live stream closet camera (8 feet) cannot stream live, 3 request timed out and now that camera is offline, but the others are all online and the came back online, while I was trying to stream the closet one.

woseyjales
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Now 4 of 5 cameras are offline and I heven't done anything, but type!!!

woseyjales
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Tried to stream the only online camera, 6 request timed out then it says camera offline. Now all 5 are offline!!! When that camera was online it had a full radar!!!

woseyjales
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Now 3 cameras online and one request timed out, clicked on it and it's bac online, with full radar. Now I lost one of the other cameras, down to only 3 online.

woseyjales
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4 online and 1 offline, haven't done a thing since the last post.

woseyjales
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lost another camera, only 3 online and haven't done a thing.

woseyjales
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4 online and the same one offline for awhile now, all full radar and still haven't moved or done anything, just watchin and typin for the time being.

woseyjales
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Cannot stream any cameras. Request time out a few times, then camera offline.

 

Now all cameras are offline

woseyjales
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Green light for cameras is dark, revbooting base station through browser.

woseyjales
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Base acquired web, waiting on cameras

woseyjales
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No cameras, all offline

woseyjales
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Had to turn base 24 degrees and finall have all 5 cameras online. Will try to stream