Arlo|Smart Home Security|Wireless HD Security Cameras

Batteries are Tired...74% to 3% in one day!

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AlexKrycek1970
Tutor
Tutor

Not sure what's going on but two of my cameras lost all their battery power within 12 hrs! So frustrating. Has there been some sort of update? Why should this happen. Frustrating! 

Model: VMC3030 | Arlo Wire-Free Camera
3 REPLIES 3
TomMac
Guru Guru
Guru

Not sure what happened... but open and close battery door... they should auto-resync if close enough

check battery levels

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JamesC
Community Manager
Community Manager

AlexKrycek1970,

 

What firmware is on the affected cameras?

 

Log in to your Arlo Account and navigate to Settings > My Devices > select the affected camera > Device Info > Firmware

 

JamesC

AlexKrycek1970
Tutor
Tutor

Hi James

 

Both are 1.2.7730. 

 

It was bizarre as overnight they lost virtually all battery power. Interestingly my other two cameras were OK.