Arlo|Smart Home Security|Wireless HD Security Cameras
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Base Station VMB4540 lost power

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LordBracht
Guide
Guide
‎2024-05-22 06:46 AM

Recently my smart hub 4540 has started to randomly loose power while plugged in all other devices plugged into the surge protector still work. I have tried different outlets, and different surge protectors it'll still randomly loose power and the light on the front is grey. The only fix I have found is to unplug the base and plug it back in. 

Firmware: 1.24.0.1_1528_8938370. 

Hardware: VMB4540r3

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jguerdat
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Guru
‎2024-05-23 04:46 AM

By grey, do you mean the LED is off?

 

It could be a faulty power supply or hub. Use the app to go to Settings, Support to choose your hub. Scroll down to Contacts to see what official support may offer.

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