Arlo|Smart Home Security|Wireless HD Security Cameras
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Have the Arlo 4000 with 3 cameras. The motion detector does not work on all three cameras. ideas?

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Swerdlina
Aspirant
Aspirant

The motion detector stopped working on all three cameras. Have rebooted the base several times. Any suggestions?

thanks 

4 REPLIES 4
StephenB
Guru Guru
Guru

What camera models?

Can you make a manual recording while livestreaming?

Have you run the motion detection test?

Swerdlina
Aspirant
Aspirant

Model is VMB4000 r3

I can do both the motion test and record.

StephenB
Guru Guru
Guru

Others have found the resetting the base restores normal operation

  1. remove cameras and base from the account
  2. do the paper-clip reset of the base
  3. add the base and cameras back to the account.
BrookeN
Arlo Moderator
Arlo Moderator

Can you please provide the cameras that you are seeing this behavior on?