Arlo will motion detect but will not save recording

[MurrayK]

As title says, will pick up motion but will not save the recording. However, it will save the recording when i go into live mode and manually record.

Model is VMS3430

[steve_t]

Firstly, what firmware versions are your base station and cameras on?
Secondly, are you using ARMED mode or a custom made mode and are the rules in that mode to record on motion detection?

[MurrayK]

Camera :

HW VersionVMC3030

Serial Number48B45B7A37BDB

Firmware1.2.2688

Base:

HW VersionVMB3010r2

Serial Number48D3627DA03BF

Firmware1.4.2695

Mode is set to All Motion On

[TomMac]

Try resetting ( power button ) your base first...the SW versions you have are older version and  prob causing the issue

Check under SETTING > DEVICE re update sw

should be

cam = 1.2.10342

base= 1.8.8.0.11528

[MurrayK · Accepted solution]

It is somehow working this morning, it must have updated itself last night

[steve_t]

You might notice the "All Motion On" mode is now "Armed" with the newest updates