Arlo|Smart Home Security|Wireless HD Security Cameras

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OskieOskie
Aspirant
Aspirant
Hello. I’ve noticed an influx of other posts about phones getting stuck on the Arlo logo screen when the app is opened.

Has Arlo discovered a solution or do I need to switch systems?

The error occurs on WiFi and off.
iOS 15.2.1
Arlo version 3.5.12
Works on my wife’s phone

See photo.
54D0E81E-E787-464B-B6E9-1D1F220FB7C0.png
7 REPLIES 7
dcfox1
Master
Master

Haven't seen any post on this issue in a while and was short lived, I don't have the problem. Since your wife's phone works try reinstalling the app or rebooting your phone. 

OskieOskie
Aspirant
Aspirant
Without scrolling much, I saw there were two last month.

I’ve done the whole turn off turn on.
Uninstalled and reinstalled.
Cleared iCloud data.
Reset network settings.

Everything that was suggested in previous threads, I’ve tried to no avail.
Dannybear
Master
Master
Does the app do anything if you tap or swipe the white bar at the screen bottom?
OskieOskie
Aspirant
Aspirant
It’ll close out/minimize with the white bar, like normal.
ShayneS
Arlo Moderator
Arlo Moderator

Which model iPhone are you using? 

OskieOskie
Aspirant
Aspirant
iPhone 11 Pro.
MWAR2LL/A
ShayneS
Arlo Moderator
Arlo Moderator

Can you test again on iOS 15.3