Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo camera keeps going offline

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xximsvo
Aspirant
Aspirant
This is getting annoying. I’ve seen thread discussions dated 4 years back and there is no solution to it yet? I see that the Arlo company has been updating firmwares for the camera. My internet is xfinity and everything is running well on their end. I usually fixed the problem by removing the battery and reinserting it back in. It fixes the problem but if I am away on vacation, how do I fix that? Is this happening to anyone else? If so, have you gotten the problem to stop appearing offline?
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Dannybear
Master
Master
I don’t have a pro4 camera so not able to offer direct advice but can suggest some things to help.

Move the camera closer to the router, say 10ft or the base station if you have one implemented.
See if it still goes offline. Could be a interference issue.

Plug external power to the camera for same. Could be a battery issue.