Arlo camera goes offline randomly. Don't want to go up ladder to get them back online...

[Zeke2]

I have 6 of them and they just go off line at random times. They just worked for several days and all just went of line tonight.  At my age I can't be going up ladders every couple of days to get the cameras and try to get them back on line. VERY unreliable as a security system. MANY people seem to be complaining about the problem.

[jguerdat]

First, you have to determine if they're actually offline. Start by using both the app and a browser for testing. If it's the app that shows this, try force closing it and open it again to see if there's a difference.

[Zeke2]

I'm using my Browser, and looking at "Devices".

The 6 cameras show "This Arlo device is offline.".

They were all working but went offline and won't come back. - Took out batteries, charged them, put them back in and closed/latched the door shut - Blue light came on for a moment or so then started blinking SLOWLY. It continues blinking slowly . Just continues blinking slowly -  steadily on and on slow blinking.  But it does NOT come back on line.

[jguerdat]

Try pressing the sync button on the base briefly (don't hold it for 2 seconds) and then the sync button on one camera. Any luck?

[Zeke2]

"Try pressing the sync button on the base briefly (don't hold it for 2 seconds) and then the sync button on one camera. Any luck?"

Tried that. ----No luck

[Zeke2]

At some point this evening all cameras came back on line by themselves (no action on my part).  When they came back on line all power levels were down to 37%.  They were just short of full when they went off line.  Will spend tomorrow re-charging.