Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo camera does not power on

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frankf55
Tutor
Tutor

I was changing the batteries on my camera, the blue lights were blinking and I noticed the door wasnt fully closed.  I opened the door while the lights were in process of blinking and closed it properly.

 

Now the camera will not show any signs of power.

 

I removed and replaced the batteries again, tried new batteries and tried to resync. Still nothing.

 

What else can I do?  Thanks.

4 REPLIES 4
TomMac
Guru Guru
Guru

Remove camera in settings ( Remove Device )

pull and replace batteries... attemp to bring back as new with sync.

 

If NG ( hopefully it wasn't updating the sw ) contact Netgear Support

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frankf55
Tutor
Tutor

Thanks for the help. Much appreciated.

MMAN
Aspirant
Aspirant

Did you have any luck I have the same problem

frankf55
Tutor
Tutor

No luck. They ended up replacing the camera, " as a courtesy " because it was past one year warranty.  2 months later another camera continually went offline. After many emails back and forth problem is hardware failure.

 

For a camera to fail when it is soley used indoors after only 2 years of use is unacceptable. Arlo refused to make good.

 

Will never buy another product.  Horrible service. Inferior products.