Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo keeps telling me to add device,how do i get past that?

Reply
Discussion stats
  • 3 Replies
  • 1880 Views
  • 0 Likes
  • 2 In Conversation
lorij
Aspirant
Aspirant

i did the set up and got both cameras in sync but it keeps telling me to add device,how do i get past that?

3 REPLIES 3
jguerdat
Guru Guru
Guru

App or browser? Have you tried both? Have you power cycled the base and logged out and back into the interface?

lorij
Aspirant
Aspirant

thanks i did figure it out. Now i have a problem with downloading the videos,all it says is its timed out. Its set at motion,i wish icould set it for all the time so i dont have so many videos

jguerdat
Guru Guru
Guru

That sounds like 2 different issues.  What exactly are you having problems with? What have you tried? What error messages are there? What do the base LEDs show>  App or browser?  Details.