Arlo|Smart Home Security|Wireless HD Security Cameras

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Showguy
Virtuoso
Virtuoso

Yep I'm down. I am getting camera alerts with no video going to library since 2pm est. Live streaming is impossible and populating the cameras when opening the app is spotty at best. It seems like a regular occurrence with this system. Please feed the mice you call servers. Strangely enough the 1 aspect of the Arlo system that never goes down is the billing system. My credit card gets hit for subscription fees on the same day every month like clock work. ENOUGH IS ENOUGH FIX THIS JUNK ONCE AND FOR ALL.

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JamesC
Community Manager
Community Manager

As some of you may have already witnessed we are experiencing intermittent performance issues with live streaming and accessing the library.  Our Engineers are working on it and will provide and update once resolved. We sincerely apologize for any inconvenience this may cause.

 

JamesC

SilverSentinel
Star
Star

So what you are saying is that you are discontinuing the service and not telling anyone so people keep buying your system? Precisely why I returned my system and all 10 cameras I had for it. Even Bestbuy associates are steering people away from this system. Great job Netgear. Maybe if you implemented local storage and got rid if the greedy subscription fees you would have a winning system that would last for years.