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"Your link for sharing has expired" message

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  • ‎2016-01-14 12:49 PM
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burgerman
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‎2016-01-14 12:49 PM

I got an e-mail saying my camera had detected motion, and went to click on the video clip and got an error message saying "your link for sharing has expired".    I then logged onto my Arlo account and it says both my cameras are off line.   I never took them off line.   What is happening here?  What does it mean by: "your link for sharing has expired?" 

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jguerdat
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‎2016-01-14 02:39 PM

Separate issues. The link expired one means that the link only exists for a certain time period and you would have to view the video in the librar y, assuming that it hasn't expired due to your limit based on the plan you use.

 

The other may simply that the server burped. Try later, use a different method to view (app or browser), log out and back in, etc.

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