Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Arlo Camera Stuck On Firmware Update For A Week!

FFD9E1A9-7D45-4A43-AD9E-8A8FCB45CF1B.png

 

 

Model: VMB3000|Arlo Smart Home Security, VMC3030 | Arlo Wire-Free Camera
Message 1 of 3

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Arlo Camera Stuck On Firmware Update For A Week!

I agree with your suggestion, but I’m 5 hours away, which is why I have Arlo in the first place. I tried the remote reset of the base station in the app a few times and the camera is finally working again. Not sure if that fixed it or it was a coincidence, but I’ll take it. I appreciate your response. 

Model: VMC3030 | Arlo Wire-Free Camera
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brh Master
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Arlo Camera Stuck On Firmware Update For A Week!

@MonsterMax

The first thing I would do is to remove power from the base station for a minute or so then power it back up and allow it to reboot. If that doesn't fix the problem, remove the battery from the camera, ( as long as the camera LED is not flashing blue and amber - if it is flashing contact support), then reinsert the battery and allow the camera to resync.

 

Brian

Message 2 of 3
Aspirant

Arlo Camera Stuck On Firmware Update For A Week!

I agree with your suggestion, but I’m 5 hours away, which is why I have Arlo in the first place. I tried the remote reset of the base station in the app a few times and the camera is finally working again. Not sure if that fixed it or it was a coincidence, but I’ll take it. I appreciate your response. 

Model: VMC3030 | Arlo Wire-Free Camera
Message 3 of 3