All cameras go off line

[Djjeffa]

I have 3 cameras all with new batteries and the farthest one is 30 ft from the base station but for some reason all 3 will drop offline. Ill come home and check my internet and its up but the cameras will all be offline and if I reboot the base it will usually come back online. Any ideal on the cause or fix?

[mgreivell]

offline again. The fixes suggested can't be performed because I am not there.

[ShayneS]

Hi @Djjeffa

Is it possible the ethernet cable is going bad? have you tried to replace this and test again? Did you reboot your router by chance?

[Djjeffa]

Thanks for the reply but I changed the cable and rebooted the router many times.

[ShayneS]

@Djjeffa

When did this issue first occur? Did you happen to move anything close to the base station causing an interference?

[Djjeffa]

Nothing has been moved. It was down for over a day then recorded 2 events the next day then nothing till I reset it.

[ShayneS]

@Djjeffa

Have you tried to reboot the cameras by opening and closing the battery door & testing again?

[Djjeffa]

Done that as well but dont think that would have been the problem because all 3 camera go down.

[ShayneS]

@Djjeffa

What is the status of the LED lights when this issue occurs?

[Djjeffa]

I cant get it to act up while im home but if it dose ill let you know.

[Djjeffa]

So the cameras were down for 3 hrs. All 3 lights on the web one would flicker some times i couldn't get a live view until i logged out and back in.