Arlo|Smart Home Security|Wireless HD Security Cameras

Add Back Deleted Cameras

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Burnn1
Tutor
Tutor

Both of my cameras were deleted and factory reset performed.

 

Base is connected to internet, and both cameras re-sync - but the don't show up

 

Camera screen only shows instructions on how to sync and no camera shots.

 

How do I get them back?

 

 

1 ACCEPTED SOLUTION

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thedogmonster
Tutor
Tutor

I just noticed your excellent moniker. As we both have 1 post I'm trying to ascertain why you are considered an Initial Contributor as compared to my Newcomer labeling? Labels? 2015 Arlo. Labels hurt. Exception: self applied labels such as Burnn1. Haha! Stay cool. I hope you get your system squared away.

 

 

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8 REPLIES 8
thedogmonster
Tutor
Tutor

Me too.

 

A very cool and finicky system. https://community.netgear.com/t5/Troubleshooting/How-re-associate-my-base-station-with-my-account-I-...

 

I hope it works for you as well.

thedogmonster
Tutor
Tutor

I just noticed your excellent moniker. As we both have 1 post I'm trying to ascertain why you are considered an Initial Contributor as compared to my Newcomer labeling? Labels? 2015 Arlo. Labels hurt. Exception: self applied labels such as Burnn1. Haha! Stay cool. I hope you get your system squared away.

 

 

Burnn1
Tutor
Tutor

It must be my cool moniker.

 

 

Burnn1
Tutor
Tutor

This worked great - had to add the base station then resync the cameras - back up and running - thanks much.

 

burnn1

librag2214
Aspirant
Aspirant
Hello
I delete my camera by mistake and now i am trying to sync it and is not syncing what should i do
jguerdat
Guru Guru
Guru
Make sure you deleted it from Settings, My Devices. When trying out sync be sure to only press the base sync button brief - don't hold it.
librag2214
Aspirant
Aspirant
Is not showing in settings, the blue light blink slowly for a long long time and rwfuse ro sync
jguerdat
Guru Guru
Guru

Power cycle the base and open and close the battery door. If that doesn't work, open a case with support using the Contact Support at the bottom here.