Activating a base station that is already registered

[adamz2121]

i bought a unit online.  saying i cant register or connect base station. says unable to claim this device.  how to i get someone to disconnect from previous owner. im taking it this is a refurbished unit.

[TomMac · Accepted solution]

You have to get Netgear to release the base from the old account...call Netgear Support ( or email )