Arlo|Smart Home Security|Wireless HD Security Cameras
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adamz2121
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i bought a unit online.  saying i cant register or connect base station. says unable to claim this device.  how to i get someone to disconnect from previous owner. im taking it this is a refurbished unit.

 

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TomMac
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Guru

You have to get Netgear to release the base from the old account...call Netgear Support ( or email )

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Morse is faster than texting!
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TomMac
Guru Guru
Guru

You have to get Netgear to release the base from the old account...call Netgear Support ( or email )

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Morse is faster than texting!
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