Arlo|Smart Home Security|Wireless HD Security Cameras

1 of my cameras has a colored image. Anyone know if it can be restored or is it broken?

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Uvö
Aspirant
Aspirant

Hi. 1 of my cameras has a colored image. Anyone know if it can be restored or is it broken?
See attached picture.image0.jpeg

2 REPLIES 2
TomMac
Guru Guru
Guru

No pic yet...

Is it RED ?  If so a common fault when the IR filter sticks. If under warranty, contact Arlo

If not;

Pull battery and reset cam ( sometimes helps )

Gently tap the camera on side to release same

Some say moving a strong magnet on side loosens it

 

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Uvö
Aspirant
Aspirant

Hello.

Yes it`s red.

Before I changed batteries last time it was red. It disappeared after battery change but has come back now. Have changed batteries to rechargeable but that did not solve the problem. Will try with the magnet.
Thanks for the suggestions and tips.

Anders /