My video doorbell has went offline and i can’t get it back online. I have googled a phone number which connected me to scammers. I can’t locate a live body. I have been given so many Arlo articles i feel as if I should work for them. I have completely removed and added the doorbell, reset and opened numerous cases with support with NO resolution.
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My video doorbell has went offline and i can’t get it back online. I have googled a phone number which connected me to scammers. I can’t locate a live body.
Do you have a subscription for the doorbell (either paid or trial)?
I have already disconnected them and installed Blink. I have been “chatting” with support for about 2 weeks now and no one has asked me to do this.
Thank you for trying to assist.
Thank you for the feedback, If you still have your devices I would be happy to assist you. I will also be looking in to the case you opened regarding this report. Please let me know if you have any questions.
I wanted to let you know I have provided your case to the appropriate team regarding your experience with support.
Please let me know if there is anything I can do for you, we would love to keep you as a valued Arlo customer.
I can definitely have someone follow up with you if you would like to resolve the issue with your Doorbell.
I wanted to touch base with you since you mentioned installing the Blink device already.