Wired doorbell camera Not recording sound

[Simplieme]

Anyone have any issue where the wired doorbell camera

 suddenly stops recording any sound.  Just get a bit of static as the camera starts recording, then pretty much white noise. 

have restarted

have reset 

have updated app

have active subscription 

no sound on recording or live.  Has worked perfectly well until a week ago 

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support through the Arlo Mobile App by navigating to Settings/System/Support.