Arlo|Smart Home Security|Wireless HD Security Cameras

Wired Video Doorbell, cannot delete video file from feed.

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Nav135
Follower
Follower

Puzzled! There is a single file I cannot delete from my feed on Jan 31st. Video files since then can be deleted. Any ideas on cause of this the problem?

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JamesC
Community Manager
Community Manager

Nav135,

 

There is an issue some users are currently experiencing that results in these symptoms. The development team is currently investigating this issue. I will provide an update as soon as we have more information to share.

 

JamesC

DesertGuy
Guide
Guide

Thank you.  I am experiencing the same issue with a video and change to standby both on January 31st. 

JamesC
Community Manager
Community Manager

A cloud update was released and this issue should now be resolved.

 

JamesC

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