Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-02-02 01:52 PM
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Nav135
Follower
Follower
‎2023-02-02 01:52 PM

Puzzled! There is a single file I cannot delete from my feed on Jan 31st. Video files since then can be deleted. Any ideas on cause of this the problem?

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JamesC
Community Manager
Community Manager
‎2023-02-02 03:57 PM

Nav135,

 

There is an issue some users are currently experiencing that results in these symptoms. The development team is currently investigating this issue. I will provide an update as soon as we have more information to share.

 

JamesC

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DesertGuy
Guide
Guide
‎2023-02-04 12:47 PM

Thank you.  I am experiencing the same issue with a video and change to standby both on January 31st. 

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JamesC
Community Manager
Community Manager
‎2023-02-17 09:36 AM

A cloud update was released and this issue should now be resolved.

 

JamesC

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