Arlo|Smart Home Security|Wireless HD Security Cameras
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aa1113
Apprentice
Apprentice

Everything was running fairly smooth, now it takes like a minute to get to the cameras in the app. Also it freezes and the notification indicator doesn't change. I have to go in and out and go from the library to the live feed in order to clear it. Also it seems that after I cleared them they come up again. It's super slow. I don't have any problems on my PC or with any other app. This started with the last 2 updates. Also even though I refresh the live video, it goes back to like 10 hours ago. 

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corynz
Initiate
Initiate

I am also getting disappointed with this device.

 

Its time between detection, alert and connection is too long for it to be useful.

 

Arlo - You need to fix this

aa1113
Apprentice
Apprentice

Today someone rang the doorbell, my phone rang once and the call got disconnected. What is the use of having his and why am I paying for the service? 

 

JamesC
Community Manager
Community Manager

aa1113,

 

If you're still experiencing this issue. Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

 

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  • 3 Replies
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  • 1 Like
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