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How can I get a flat mounting plate for a Arlo AVD1001.Got it 2020 and just decided to use it.I get no help from the so called support.
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The mounting plate attaches to the back of the video doorbell. The doorbell slides on to the plate and locks. Did yours break?
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No…there wasn’t one in the packaging,only the one that make the doorbell lean left or right
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The video doorbell actually mounts with it's attached backing plate. You can find the install instructions here: https://www.youtube.com/watch?v=GMogHU9MyPI&t=126s
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The backing plate wasn’t in the box when purchased it.There was a statement online saying some was shipped without that plate. I know how to install,all I need is the backing plate.PLEASE tell me how to get one(backing plate) or give a number that I can talk to someone so I can mount my doorbell.I hope someone understand what I need…the plate that attaches to the front door.Thanks
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Let me escalate this for you, I'll provide an update ASAP.
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I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43154428
Let me know how it goes.
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