Unit dead after power surge

[THEROGRE]

lost video doorbell after 2 power surges and then lost of electricity for 2 hours.  any recommendations to prevent power surge from destroying doorbell?  please help.

[jguerdat]

Have you checked the transformer output? Maybe it's a bad transformer, not the doorbell.

Also, are you sure it was a surge? Many folks mix up terminology between surge and power loss/brownout as well as short- and open-circuits.

[THEROGRE]

Thanks for the quick response.  I live in a rural area.  We have occasional power losses.  The 2 electricity spikes were around 1 a.m.   Within a couple minutes the power was out for about 2 hours.  I was on my computer at the time of the spikes.  I have checked the transfer voltage and it is between the 16 to 24 volts that is required to power the doorbell.  I also installed the power kit on the doorbell chime in the living room as per the instructions.  I checked the voltage after the suppressor was installed.  I have been thinking about putting in a surge protector between the transformer and the house power supply.  this would just be a power strip that contains the surge protector.  I have not checked the transformer but I assume it is 10VA.   The house is a little over 5 years old.  At this time the video doorbell is working as expected.

[StephenB]

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@THEROGRE wrote:

I have been thinking about putting in a surge protector between the transformer and the house power supply.  this would just be a power strip that contains the surge protector. 

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That should help, though an inexpensive (and small) UPS would also work, and would provide power during the outages.

Though surges can damage other equipment - including refrigerators and other appliances.  If this is happening a lot, you might look into getting a whole-house surge protector installed.

[THEROGRE]

Good Evening StephenB,

Thanks for the ideas.  I will put them on my list of things to do.

if anything else comes to mind please let me know.

Roger