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The recording in the Arlo App on mobile device is blank

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  • ‎2020-03-02 12:11 PM
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JMWadsworth
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‎2020-03-02 12:11 PM

The video is available on the website plays blank on my phone and my wife's.  We are both Android users, Samsung and Google.

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StephenB
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‎2020-03-03 03:18 AM
@JMWadsworth wrote:

The video is available on the website plays blank on my phone and my wife's.  We are both Android users, Samsung and Google.

Try switching to 1080x1080 resolution, and see if that works.

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StephenB
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‎2020-03-03 03:18 AM
@JMWadsworth wrote:

The video is available on the website plays blank on my phone and my wife's.  We are both Android users, Samsung and Google.

Try switching to 1080x1080 resolution, and see if that works.

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