Phone Notification for 2nd Phone

[Hmscoachhardin]

I have set up my other half’s phone with full privileges after setting up the account on my phone. She cannot see the phone notifications. She cannot see any texts that I receive and would like to see them.

[Dannybear]

Have you tried adding her phone device to the notifications list in the camera rules for the wanted mode. You should do this using the primary admin account on your phone.

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

https://kb.arlo.com/1019297/How-do-I-set-up-Push-Notifications-or-Email-Alerts

https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account

[Hmscoachhardin]

I have her added. When I go to the modifications, I have the ability to have a push notification, but not for her, for whatever reason. Suggestions?

[StephenB]

Are push notifications enabled in her phone settings?

[Hmscoachhardin]

Yes, her options mirror mine to ensure things would be consistent. 

[StephenB]

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@Hmscoachhardin wrote:

Yes, her options mirror mine to ensure things would be consistent. 

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GTW.  So you are normally using push notifications (not text).  Her phone is set up to do the same, but they aren't working.

There are some things to check in this KB article:

• https://kb.arlo.com/1099161/Why-am-I-not-receiving-Arlo-notifications-on-my-iOS-device

One workaround is to add in email notifications that to to her email.  Unfortunately, they can't use the Smart Notification filtering, so she'd receive all alerts from the camera. But I'd check the other stuff in the KB article first.