I'm having trouble connecting to my wifi any tip or tricks to connect

[Beto1215]

I'm having trouble connecting to my wifi any tip or tricks to connect

[StephenB]

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@Beto1215 wrote:
I'm having trouble connecting to my wifi any tip or tricks to connect

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How far in the process are you getting?

Are you hearing the chime when scanning the QR code?

[Beto1215]

I get the QR code and it scans but it's having trouble connecting to my wifi. I got the wired door been.

[Beto1215]

I get the QR code and it scans but it's having trouble connecting to my wifi. I got the wired door been.

[StephenB]

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@Beto1215 wrote:
I get the QR code and it scans but it's having trouble connecting to my wifi. I got the wired door bell

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Are there any special characters or punctuation in your network name and password?

[Beto1215]

No

[Beto1215]

I also tried moving closer my router and still don't want to connect

[StephenB]

Is  the network secured with WPA2 encryption?

[Beto1215]

Yes

[StephenB]

You maybe should try support.  If the camera is new (never on-boarded), it might be challenging to contact them.  @JamesC can assist.

[Beto1215]

Ok thanks I just sent him a message. Thank you for your replying back