How to Reach Support without a Subscription

[JerenS]

I purchased a doorbell and 2 motion flood lights that have not arrived yet. They were shipped with two-day shipping over two weeks ago. FedEx emailed stating the package was undeliverable and was being returned to sender without any other details. I do not have a subscription, I cannot create an account at my.arlo.com (the website would not respond to "continue", I do not have products that I paid for, I have not been refunded, and I cannot reach anyone at Arlo. 

[BrookeN · Accepted solution]

Hello,

I have reached out to support regarding the order that you had placed. Support will be reaching out to you as soon as possible. 

Brooke N.