Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Doorbell help

Reply
Discussion stats
  • 1 Reply
  • ‎2023-12-02 05:21 PM
  • 522 Views
  • 0 Likes
  • 2 In Conversation
Dihamilton
Follower
Follower
‎2023-12-02 05:21 PM

My doorbell will not connect to the Arlo Pro Smart Hub. Any suggestions?  

Labels:
0 Likes
Reply
Message 1 of 2
522
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2023-12-03 07:00 AM

To be clear, is this the new Essential 2 doorbell? If so, future firmware is needed to connect to a base or hub.

 

If this is the original doorbell, try a reset:

 

https://kb.arlo.com/000062346/How-do-I-reset-my-Arlo-Essential-Video-Doorbell

0 Likes
Reply
Message 2 of 2
502
Discussion stats
  • 1 Reply
  • ‎2023-12-02 05:21 PM
  • 523 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.