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Can't get past the QR code scan page when trying to install/add chime 2 device! Help
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Troubleshooting
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Which version of the Arlo app are you using? Have you tried factory resetting the chime 2?
To reset your Arlo Chime or Chime 2:
- Plug your Arlo Chime or Chime 2 into a wall outlet.
- Press and hold the Sync button on the side of your Arlo Chime or Chime 2 for 10 seconds, until the LED starts flashing.
The LED flashes white when the reset process begins. Let go of the sync button when the LED starts flashing. - To re-add your Arlo camera to the Arlo app:
- Launch the Arlo app or log in to my.arlo.com.
The Devices page displays. - Tap or click the settings icon next to your Arlo Chime or Chime 2.
- Scroll to the bottom of the Device Settings page, and tap or click Remove Device.
- Close the Device Settings page.
- Tap or click Add New Device on the Devices page.
- Select Doorbells & Chimes > Chimes, and follow the prompts to connect your camera to your WiFi network and set it up.
- Launch the Arlo app or log in to my.arlo.com.
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AC2001-100NAS