Chime 2 Can't get past the QR code scan page when trying to install

[MWProudfoot]

Can't get past the QR code scan page when trying to install/add chime 2 device! Help

[ShayneS]

Which version of the Arlo app are you using? Have you tried factory resetting the chime 2?

To reset your Arlo Chime or Chime 2:

1. Plug your Arlo Chime or Chime 2 into a wall outlet.
2. Press and hold the Sync button on the side of your Arlo Chime or Chime 2 for 10 seconds, until the LED starts flashing.
   The LED flashes white when the reset process begins. Let go of the sync button when the LED starts flashing.
3. To re-add your Arlo camera to the Arlo app:
   1. Launch the Arlo app or log in to my.arlo.com.
      The Devices page displays.
   2. Tap or click the settings icon next to your Arlo Chime or Chime 2.
   3. Scroll to the bottom of the Device Settings page, and tap or click Remove Device.
   4. Close the Device Settings page.
   5. Tap or click Add New Device on the Devices page.
   6. Select Doorbells & Chimes > Chimes, and follow the prompts to connect your camera to your WiFi network and set it up.

[12906]

AC2001-100NAS