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Arlo Video doorbell periodically recording

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  • ‎2021-12-29 11:53 AM
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volosityga
Aspirant
Aspirant
‎2021-12-29 11:53 AM

My video doorbell indicates that is recording but it really isn’t, but it does record sometimes when there’s actually something there, and yes I do have a subscription is there something wrong with this video doorbell? Is there a way to fix it?

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jguerdat
Guru Guru
Guru
‎2021-12-30 06:56 AM

This may be due to your Smart settings. One way to check would be to disable cameras in Smart as well as to use a >16GB USB drive in the base and set up local recordings. You'll have to safely eject the drive to view on a computer but you will see every recording regardless of Smart.

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