Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Video Doorbell connected to wifi but not paired to base

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Dspropcass
Aspirant
Aspirant
I have the same issue that my video doorbell will connect to the WiFi but won’t connect to my base station. Also, I think because it’s not connected to the base station it won’t record videos. The solution says it will connect now to smart hubs but I have an older vmb3000 base station.
Model: VMB3000 | Arlo Base Station
slompochomp
Luminary
Luminary
Dspropcass
Aspirant
Aspirant
So the doorbell won’t connect to vmb3000?
Model: VMB3000 | Arlo Base Station, AVD1001 | Arlo Video Doorbell
JamesC
Community Manager
Community Manager

Dspropcass,


Correct, the VMB3000 and VMB3500 base stations are not compatible with the Arlo Video Doorbell.

 

JamesC

Xman1970
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Aspirant
Correct. My 4000 connects with doorbell but won't record to hard drive with the other 4 cameras...why is that James?
Dspropcass
Aspirant
Aspirant
James,
Should the doorbell still record video though regardless of the connection to the base station? Right now, it shows a video is recorded but nothing is there. It picks up motion and live video works as well.

John
Model: VMB3000 | Arlo Base Station, AVD1001 | Arlo Video Doorbell
Xman1970
Aspirant
Aspirant
I believe it's been posted that the 3000 isn't compatible with the video doorbell
But my 4000 is. It's connected to the base station, I get live streaming and notifications, just nothing in the library....
Can James answer this please?
JamesC
Community Manager
Community Manager

Xman1970,

 

I will address this concern in the other thread you opened specifically about this topic.

 

JamesC

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  • 32 Replies
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  • 8 In Conversation