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It’s a goal of Arlo’s to make as many cameras compatible with these integrations as we can but we don’t have an announcement to make regarding Video Doorbell compatibility at this time.
Smart home purveyor Arlo has announced the new Arlo Video Doorbell with a wide vertical field of view —but unfortunately no HomeKit integration. The new video doorbell camera is here to take on the likes of Ring and August. ... When pressed on HomeKit support, Arlo says they have no announcement to make at this time.
this is crazy to think a company would create a "new" product without Homekit support. I have 6 pro 2 cameras, an old Arlo Q, a Baby Arlo, pay for the yearly subscription and just purchased the new Video Doorbell. My thinking was how would it not be Homekit compatible... well I was wrong. The old argument with the wireless cameras was that they were wireless well the doorbell is hardwired in. Can anyone explain the reasoning that the new video doorbell is HomeKit compatible?
I think this has to do with their subscription model for this device. If they integrate with Homekit, we would have access to features that would otherwise be unavailable without their subscription.
I went with the Arlo Video Doorbell to have a consistent experience with my video needs. When will the doorbell be ready for HomeKit? I will be very hard for me to recommend Arlo if they do not have consistent experiences across all all platforms.
Just installed the Video Doorbell and like others, was surprised to find it wasn’t supported on HomeKit. Wouldn’t have changed the purchase decision, already have 5 cameras, so the doorbell was going to be it. My Ring has been causing too many false notifications. All the cameras work on HomeKit, so expecting the video doorbell to doesn’t seem far fetched. Let’s try to get some consistency on the products, so I can recommend them without a list of caveats.
Any updates on this, Arlo? I’ve spent a lot of money on your camera systems and it disappoints me that tight integration with Apple HomeKit is still not active with the video doorbell. Additionally, we need Arlo to start supporting HomeKit secure video to allow us as consumers the ability to choose our own recording options. The new iOS 14 and updated HomeKit items are really exciting. I would be deeply disappointed to have to return all my equipment and buy into another manufacturer.
I just bought the Arlo Video Doorbell. I am indeed very surprised about the lack of Homekit support. Arlo can you answer if this support is planned or not? If not, I will have to send back and go for other solution. Thanks for your answer.
It’s a goal of Arlo’s to make as many cameras compatible with these integrations as we can but we don’t have an announcement to make regarding Video Doorbell compatibility at this time.
Now that is has been 7 months and life has moved forward. Can I get more than the standard blah answer from Arlo on when we can get HomeKit support for a rather pricey doorbell? Don’t tell me ‘it’s the goal to....’ when it seems as though it wouldn’t take much to apply similar logic used in all the other cameras utilizing HomeKit and apply it here.
I see that last month you reported on Arlo’s goals for the HomeKit integrations. I understand that you didn't have an update for the group last month on the progress toward these goals. What progress has arlo made on the HomeKit integration for the video doorbell since since the last update? How is the work to integrate arlo video doorbell coming along—is is in development, testing, pre-staging for go-live? Please provide a forecast date for “go-live.” Based on these thread Comment, it appears the arlo user community (those who bought this premium priced product and also pays monthly subscription fee) may be feeling like the product wasn’t quite ready for release and is frustrated with the limited updates/announcements on the on-going development/release/support for the flagship arlo video doorbell.
Though it is nice that once in a while a response is found by the company itself, what do you expect customers to believe when it is over months always the same lame response? Generic statement stipulating intent and then nothing is happening in a time where months are literally an eternity - sorry, totally wrong idea 😢
