Arlo Video Doorbell - adding a second user

[Truth2121]

I just installed the Arlo Video Doorbell.  I was able to setup my account and get the doorbell working on my phone.  I can't get the product to accept the QR code on my wife's phone.  She has her own account.  Both phones are iPhones.  Any ideas?  I wish you could just invite her as other smart homes allow instead of setting it up over again.

[JamesC]

Truth2121,

This can be done by adding her email to the grant access feature. For more information on how to do this, take a look here: How do I add friends to my Arlo account?

JamesC

[Lowdawg]

I have the same issue. I followed the instruction wife got email created new account and then walks her all the way through the installation process again and stops @ the doorbell recognition step. What the heck. It took less time to install the darn thing

[jguerdat]

You will never be able to install the same device on two accounts at the same time - it's already set up. Instead, use Settings, Grant Access to allow a second person access.