Arlo Doorbell is not recording

[RachelF]

My Arlo doorbell is not recording to the Library.  It does alert me just not saving the motion. When I went to the Base and selected Arlo Doorbell the record video is grayed out.  I only have 4 camera plus the doorbell.   Do I need a subscription? 

May I only buy it for the doorbell and not the other cameras?  

[jguerdat · Accepted solution]

Any camera newer than the Pro 2 requires a subscription. You should have gotten a 3 month trial sub when you first installed the doorbell. After that you'll need a single camera sub for the doorbell if you want cloud recordings.