Silent mode

[pnw1]

I have a wireless video doorbell but can’t get silent mode to work. I flip to silent mode, it appears on (turns blue) but still getting notifications on my phone, thoughts?

this is a brand new doorbell 

[StephenB]

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@pnw1 wrote:

I have a wireless video doorbell but can’t get silent mode to work. I flip to silent mode, it appears on (turns blue) but still getting notifications on my phone, thoughts?

this is a brand new doorbell 

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Silent mode only affects what happens when the doorbell is pressed - letting you 

• prevent the chime from sounding and/or
• prevent the doorbell from calling your phone. 

It doesn't have any effect on motion-triggered or audio-triggered notifications.  There are a couple of ways you can disable those, including

• using a mode that is set not to notify you
• using the temporary notification mute feature
• disabling some notification types from the smart notifications settings for the doorbell
• disarming the doorbell

[StephenB]

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@pnw1 wrote:

I have a wireless video doorbell but can’t get silent mode to work. I flip to silent mode, it appears on (turns blue) but still getting notifications on my phone, thoughts?

this is a brand new doorbell 

---

Silent mode only affects what happens when the doorbell is pressed - letting you 

• prevent the chime from sounding and/or
• prevent the doorbell from calling your phone. 

It doesn't have any effect on motion-triggered or audio-triggered notifications.  There are a couple of ways you can disable those, including

• using a mode that is set not to notify you
• using the temporary notification mute feature
• disabling some notification types from the smart notifications settings for the doorbell
• disarming the doorbell

[splinternet]

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@StephenB wrote:

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• using a mode that is set not to notify you
• using the temporary notification mute feature
• disabling some notification types from the smart notifications settings for the doorbell
• disarming the doorbell

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Can you please elaborate on each of these.  None of them seem intuitive.  I've found Feed Settings from the Feed tab at the bottom of the screen;  there are 16 event types to select/de-select but this seems clunky for simply wanting to stop notifications temporarily on one doorbell whilst builder is going in and out all day long. 

[ShayneS]

Hi @splinternet 

You can temporarily mute your notifications by navigating to The Profile icon in the top left > Notifications > Mute Notifications.

[splinternet]

OK, thanks.  Is it possible to mute only a specific doorbell?   I'd want my other one to keep sending notificatons.

[ShayneS]

@splinternet Unfortuantely it's all or nothing for the mute feature. You can either remove the alert in the rule or disable the device from the app temporarily. 

[splinternet]

OK thanks 😞

[ShayneS]

@splinternet I'll be here to help if you have any further questions. 

[StephenB]

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@splinternet wrote:

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@StephenB wrote:

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• using a mode that is set not to notify you
• using the temporary notification mute feature
• disabling some notification types from the smart notifications settings for the doorbell
• disarming the doorbell

---

Can you please elaborate on each of these.  None of them seem intuitive.  I've found Feed Settings from the Feed tab at the bottom of the screen;  there are 16 event types to select/de-select but this seems clunky for simply wanting to stop notifications temporarily on one doorbell whilst builder is going in and out all day long. 

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using a mode that doesn't notifiy you:

• https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

using the temporary notification mute feature

• https://kb.arlo.com/000062908/How-to-Mute-Arlo-Notifications-Arlo-Secure-4-0

disabling some smart notification types:

• https://kb.arlo.com/000062927/What-are-Arlo-Smart-Notifications-and-how-do-I-set-them-up-Arlo-Secure...

disarming the doorbell (turning it off for a while)

• https://kb.arlo.com/1085092/How-do-I-turn-my-Arlo-camera-on-or-off