I need to replace the clip and spring that holds the doorbell into the base plate

[Nightstar1969]

Please can someone help me I need to replace the clip and spring on my doorbell as I dropped it while changing the battery, I need to replace asap as I got it because of domestic violence 

[jguerdat]

You can try using the app to go to Settings, Support to see what official support may offer. Usually, user-induced damage ends up requiring that you purchase a new device but you can always try.

@JamesC , @ShayneS , @BrookeN any thoughts/help?

[BrookeN]

Can you please send me a dm with a good callback number as well as a good time to call and I will have support reach out to you. You send a dm by clicking on the envelope icon on the top right of the forum page.