Can't connect to chime 2

[amoore70]

I can't connect to chime 2. Scan's QR code but then doesn't connect to arlo_6663.  Just get cannot join arlo_6663 message. I am using 2.4 ghz. Am using iphone 15 pro max.

[jguerdat]

I don't have iOS devices but on ANdroid there's a setting to (dis)allow connections to open networks. Check your phone's WiFi settings to see if that exists and is set properly.

[BrookeN]

@amoore70 is there any way you can try to onboard it from a different mobile device?

[splinternet]

I've installed a new Sky router today and wishing I hadn't.  The reason being I've spent 2-3 hours setting up my 2 wireless doorbells and trying to add my five Chime 2's.  Even o...

What is this all about then?  I've re-installed the Arlo Secure app and other than a different router (2.4GHz) with a different name, nothing else has changed.

[splinternet]

Well that didn't work too well, trying to include a picture.  To repeat, I get to the point of naming the Chime 2 but when I do I get a yellow banner saying "Internal error".

[BrookeN]

Are you still seeing this same behavior?