Arlo Doorbell Wireless not found post chime.

[M-S]

Hi All,

I’ve read numerous posts about problems with the Arlo Wireless Doorbell not being found by the iPhone app once the chime has been heard. I am yet to find a solution as I’ve reset my basestation and all devices and still have no joy. I even set up an alternate network and still no luck.  If anyone can offer a solution I’d be very grateful.

cheers

[ShayneS]

Hi @M-S

Are you still experiencing this issue? 

[chwe]

I am having the same problem with my iPhone app. Also the Essential wire-free doorbell (AVD 2001) and chime 2 regularly go offline.  I have tried all the suggestions - resetting, factory resetting, checked wifi signal, connected to 2.4Ghz etc -  in the support information supplied by Arlo.   I would appreciate any ideas.

[ShayneS]

@chwe

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.