2n Generation door bell silent mode

[dflando]

I added a video 2k doorbell 2nd generation device to my office. I granted access to an associate that will be at the office most of the time. I only want his phone to ring if the doorbell is pressed. Not mine. If I put my setting( I am the admin) to silent mode he doesn't get the call even though his setting is not  on silent mode. If I  take my phone off of silent mode he gets the calls as do I.    I have the camera connected to the wifi in our office and it works fine except I don't want to get the calls. I received a generic email telling me how to manage the doorbell see below. I know how to manage the modes. I have tried all combinations. Simply I want my phone  silent and his phone to ring. But it appears my setting control everything. 

Re: Video Doorbell 2k 2nd generation silent mode options

Hi @dflando 

At this time the silent mode feature can be managed with the Admin account as well as any shared accounts with granted access to the Doorbell. 

Arlo Silent Mode feature: https://kb.arlo.com/000063237/How-do-I-enable-and-disable-Silent-Mode-for-calls-from-my-Arlo-Doorbel...

What privileges do my friends have when I grant them access rights in my Arlo account?: https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my...